Spektrum

SPektrum FAQ's

How to reset user password
To reset a user password: Navigate to the 'Employee' page in Spektrum. Click on the employee's name in a non-edit mode.  Click on the &#x...
Mon, 21 Jun, 2021 at 11:18 AM
Why are my punches marked as 'N/A'?
Punches are marked as N/A up until the attendance is generated and calculated. To calculate your attendance: Click on "Employee". Select ...
Tue, 16 Feb, 2021 at 2:30 PM
Why are my punches marked as 'Error'?
Punches marked as ‘Error’ are tied to the 'Min Duration' minutes field under 'Calculate Attendance'.  This field determines the time-b...
Thu, 20 May, 2021 at 4:08 PM
Cannot see the punches on my report, why?
There are a number of reasons why punch data is missing from reports.  The most common are: Wrong category ('Company', 'Department', ...
Tue, 16 Feb, 2021 at 2:32 PM
How can we import our punches?
Spektrum allows you to batch import punch data. This option is called Punch Quick Entry and is found under "Punch" in the navigation menu.  Clic...
Tue, 10 Nov, 2020 at 3:04 PM
How do I link red punches to an employee?
The reason that punches are red is because they are not associated with an employee. This is caused when the employee has been registered on the reader but ...
Mon, 21 Jun, 2021 at 11:20 AM
What is the difference between an employee and a user?
There are two types of licenses in Spektrum, Employee and User.  An Employee license is required for each Active employee registered within the applicatio...
Mon, 1 Jun, 2020 at 4:45 PM
What is the password minimum requirements?
Please keep in mind the password requirements that are: Must contain a minimum of eight characters. Must include an upper-case letter. Must include a nu...
Mon, 1 Jun, 2020 at 5:10 PM
How to create a department
Departments are created per individual company and are not shared between different organisations. To create the required departments: Click on "Comp...
Mon, 1 Jun, 2020 at 4:47 PM
How do I link an employee to a department?
Click on "Employees". Edit the required Employee. Ensure that the employee is linked to a Company. If not, simply do this from the  'Compa...
Thu, 14 Oct, 2021 at 1:24 PM